Euro Mechanical is a leading provider of integrated facilities management and engineering services in the UAE, supporting complex operations across industries such as energy, infrastructure, and commercial real estate.
As the organization grew, so did the complexity of its Dynamics 365 environment. With a large number of users and constantly evolving system usage, managing access and licensing became increasingly difficult. Over time, limited visibility into real user activity, accumulation of unused roles, and inactive or overlicensed users led to unnecessary licensing costs and increased security risk.
The challenge
Like many organizations operating at scale, Euro Mechanical faced several common issues:
- Limited visibility into how users actually interact with Dynamics 365
- Accumulation of unused roles and excessive permissions
- Inactive or overlicensed users remaining in the system
- High effort required to manually review and optimize access
These challenges made it difficult to maintain control over both costs and security.
The solution
To address these issues, Euro Mechanical implemented a combined, data-driven approach using XPLUS solutions:
Discovery – visibility based on real usage
Provided a clear picture of how the system is actually used by analyzing real user activity in Dynamics 365. This enabled identification of unused roles and redundant access, creating a reliable, data-driven foundation for optimization decisions.
User Security Governance – controlled and scalable governance
Enabled structured cleanup of inactive and unnecessary user assignments, alignment of roles with real business usage, and stronger control over access. This improved both security posture and audit readiness.
The results
“Using Discovery / User Security Governance by XPLUS, we were able to quickly analyze real user activity in D365 and clean up unused access across the system. This strengthened security and delivered roughly a 28% license cost reduction by removing inactive or unnecessary user assignments with minimal internal effort.”
— Euro Mechanical
Key outcomes
- Immediate, measurable ROI
- ~28% reduction in Dynamics 365 license costs
- Improved security through removal of excessive and outdated access
- Fast, data-driven analysis of real user activity
- Minimal internal effort required from the organization
Why it works
Traditional approaches to license and access optimization often rely on assumptions and manual reviews, which makes them time-consuming, error-prone, and difficult to sustain over time.
XPLUS takes a different approach by replacing guesswork with real usage data, manual effort with automation, and one-time audits with continuous governance. This ensures that optimization is not only effective, but also scalable and maintainable in the long run.
From insight to impact
Discovery provides clear visibility into what is actually happening in your Dynamics 365 environment, based on real user activity. User Security Governance builds on that insight by ensuring access remains optimized, secure, and compliant over time.
Together, these solutions turn visibility into measurable cost savings and give organizations lasting control over their system.
Is this relevant for you?
If your organization is dealing with overlicensed users, unused roles and permissions, or hidden security risks, there is a strong chance that both money and control are being lost without full visibility.
Gain full visibility into user activity, reduce licensing costs, and strengthen security with a structured, data-driven approach designed to deliver measurable results.
