| Industry | Automotive parts distribution – import & wholesale, Poland / Europe |
|---|---|
| Company Size | Warsaw Stock Exchange-listed company, one of the largest automotive parts distributors in Europe |
| D365 Applications | Dynamics 365 Finance & Operations (F&O), integrated with other systems |
| Solution | XPLUS Performance Monitoring – SaaS platform + proactive monitoring service by XPLUS experts |
| Outcome | Proactive ERP performance management; faster diagnosis; reduced operational risk |
Performance Monitoring
Operational Disruptions
Operational Capacity
The Challenge
- Growing number of integrations between D365 F&O and other systems
- Performance risks identified reactively – often only after user-reported issues
- Limited visibility into the application layer, database, batch jobs, and integrations
- Slow root-cause diagnosis of complex issues in a hybrid ERP environment
The Solution
- XPLUS Performance Monitoring deployed as a permanent oversight layer
- SaaS platform with direct IT team access to performance data
- Proactive service: XPLUS experts analyse the environment, flag risks, and support issue resolution
The Outcome
- Performance issues resolved before they impact order fulfilment and customer service
- Reduced downtime – faster return to full operational capacity
- Lower incident remediation costs through early identification and expert support
- Deep knowledge of D365 F&O architecture applied to a complex hybrid ERP
- Safe ERP environment growth at scale without increasing operational risk
ERP system performance is a core element of our operational continuity. We needed a solution that enables faster response to issues and provides real visibility into what is happening in the system before business users feel the impact.
Michał CisProject Manager, IT Department, Auto Partner S.A.
Observability of ERP systems is the foundation of modern IT management. Our goal is to build environments that become increasingly autonomous over time – capable of detecting issues early and responding independently before they become a business risk.
Karol SudnikCEO, XPLUS
About Auto Partner
Auto Partner S.A. is one of the largest importers and distributors of spare parts for passenger cars, light commercial vehicles, and motorcycles in Europe. The company has been operating since 1993, serving customers in several dozen countries, with its operations based on an extensive logistics infrastructure and just-in-time deliveries.
The Auto Partner Group achieved sales revenue of approximately PLN 4.4 billion in 2025, remaining one of the leading automotive parts distributors in Poland and Central and Eastern Europe.
