Retail
Smarter Retail Operations with Dynamics 365
XPLUS helps retail businesses stay secure, compliant, and stable – even with complex, omnichannel operations. We make sure your Dynamics 365 environment won’t fail under pressure.
The challenge
Retail Moves Fast. Broken Systems Can’t Keep Up.
From eCommerce and in-store tech to payments, logistics, and customer data – modern retail depends on dozens of connected systems. But complexity brings risk. Broken processes, failed updates, and misconfigured access controls can cause disruption at scale. Without stability and visibility, retail operations are harder to grow, harder to govern, and exposed to serious compliance risk.
Solutions
Our expertise extends and enhances your Dynamics 365 environment, giving you the clarity, control, and confidence to run fast, stay compliant, and adapt to change.
AI-powered observability
Understand how systems and processes operate, spot breakdowns in connected processes, and see where time and effort are being lost.
Role-based access and compliance
Extract real usage data to help define audit-ready roles across stores, teams, and apps – with reduced manual setup.
License and access optimization
Identify who’s using what, and where you’re overspending. Make smarter decisions about role design and license allocation.
Automated testing and stability
Protect critical processes with automated testing before and after every Dynamics 365 update. Avoid costly failures in payments, stock, and service.
Why XPLUS?
The Dynamics 365 retail experts
Our team has spent over 20 years helping retail businesses succeed with Microsoft technology. We know the pressure you’re under – and how to make systems work for the way you actually operate.
We get retail
From omnichannel fulfillment to POS integration and licensing across store teams. We understand how retail businesses run and where Dynamics 365 fits in.
Technology that serves the business
Our focus is always on business impact, not features. We help you turn Microsoft’s platform into a real operational advantage.
Tailored to how you work
We help configure your environment to reflect your teams, processes, and goals – not just the software. It’s how we make Dynamics work in the real world.
People who care
We’re known for being responsive, pragmatic, and easy to work with. It’s not just about fixing problems, it’s about building long-term trust.
Solutions
Purpose-built solutions for retail stability and scale
Our solutions extend Microsoft Dynamics 365 to help retailers stay compliant, cut costs, and avoid downtime. From license control to testing and process visibility. Each is designed to solve real problems in complex retail environments.
Testing by XPLUS
Test updates before they cause delays
With complex customizations and critical integrations, updates to Dynamics 365 can break the processes you rely on. Testing by XPLUS automates regression testing to help you stay ahead of issues.
Protect billing, procurement, and reporting processes
Catch errors before they affect projects
Reduce manual testing effort
Keep systems stable as you scale
Discovery by XPLUS
See how your systems and processes really perform
Discovery by XPLUS helps you understand where time, cost, and effort are being lost across your business. Get visibility into real execution patterns and fix inefficiencies in key processes like procurement, billing, and project delivery.
Analyze execution across construction-specific workflows
Identify delays, constraints, and rework across project workflows
Understand where resource and effort are being wasted
Prioritize improvements based on actual system usage
User Security Governance by XPLUS
Stay secure and cut license waste
USG by XPLUS gives you control over roles, access, and licensing. Apply the principle of least privilege, prevent conflicts, and assign licenses based on actual system usage patterns, not assumptions.
Build audit-ready roles for field and office teams
Reduce overspend with license usage insight
Spot access risks and SoD conflicts
Apply clear access rules across projects and teams
Resource
What is a business solution? Microsoft Dynamics 365 as a modern business solution
Contact us
Your partner in all things Dynamics 365
XPLUS is the only organization to combine hands-on Dynamics 365 implementation projects with automated tools for testing, security, and observability. Contact our team to find out what we can do for you.
